Returns & Refunds policy

At Soni Creative Hub, we value transparency and want you to feel confident when working with us. This policy explains how refunds and cancellations work for our services and digital products.

1. Services

• Once a project has started and advance payment is received, the advance amount is non-refundable as it covers initial planning and onboarding.

• If a project is canceled before work begins, we can review your case and may issue a partial refund at our discretion.

• If work has been delivered or is in progress, payments made are non-refundable.

2. Digital Products (Animations, Files, Renders)

• Due to the nature of digital products, no refunds will be issued once the final files have been delivered.

• If you face any technical issues accessing your files, we’ll provide support to ensure you receive your product.

3. Cancellations

• You may request cancellation before work begins. Once started, cancellations may not qualify for refunds.

• If you need to reschedule or pause a project, contact us and we’ll do our best to accommodate.

4. Contact Us

For questions about refunds or cancellations, please reach us at:
📧 Email: info@sonicreativehub.com
📞 Phone: +91 7456918251